Candela PRO flashlamp

• Gentle Plus generation
• Gentle Mini generation (MiniGentleLase, MiniGentleYag and LimitedEdition)
• Gentle Pro generation (GentleProLase, GentleProYag, GentleProMAX)
• Gentle Pro+ generation

• European Manufacturing: Crafted with precision and quality in mind.
• Superior Performance: Deliver consistent energy output for optimal treatments.
• Extended Lifespan: Designed for longevity and reduced downtime.
• Enhanced Reliability: Minimize unexpected disruptions to your practice.
• Expert Support: Our team is available to assist with any questions or concerns.

• Noticeable decrease in laser power
• Inconsistent treatment results
• Frequent laser malfunctions or shutdowns

Shipping and Delivery

We strive to make your shopping experience seamless and efficient. Below is everything you need to know:

Shipping Fees

• Calculated at checkout and clearly displayed before completing your order.

Processing Time

• Orders are prepared within 1–2 business days.

Delivery Timeframes

• Melbourne Metro: 2–3 business days.
• Non-Metro Areas: 3–5 business days.
• Rural Areas: 7–9 business days.
• During major sales events (e.g., promotions), additional preparation time of 1–2 extra business days may apply.

Note: Orders may arrive in multiple shipments due to stock being sourced from different locations.

Placing an Order

• Upon placing an order, you will receive a confirmation email. Ensure your email and contact details are accurate.
• A tax invoice will be sent once your order is dispatched.
• Products in your order are processed individually, meaning delivery timelines may vary for each item.

Product Availability

• While we aim to have all items in stock, there may be instances where an item is unavailable. In such cases, you’ll be promptly refunded for any affected items.
• Occasionally, quantity limits may apply to certain products. These will be noted on the product page or promotional materials.

Delivery Details

• Delivery times are estimates and may vary due to postal service delays or unforeseen circumstances.
• Orders may be shipped from different locations and arrive separately; no extra charges apply.
• For bulky items, the delivery provider will contact you to arrange a suitable time.

Cancellations and Returns

• Once an order is placed, changes or cancellations are not typically accepted. For assistance, refer to our Returns Policy.

Privacy and Payment

• Your personal information is used solely to process and deliver your order.
• Fraud detection measures are in place to protect your payment details.

Risk and Liability

• Ownership of the goods transfers to you upon delivery.

Promotions and Discounts

• All offers and discounts follow Melbourne local time unless otherwise specified.