Smart Laser

FAQ’s

Frequently Asked Questions

We service and repair a wide range of aesthetic and medical laser machines, including those used for hair removal, skin resurfacing, tattoo removal, and more. Our team has experience with leading brands such as Lumenis, Cynosure,  Candela and More.

Regular servicing is recommended every 6 to 12 months, depending on the frequency of use and manufacturer guidelines. Regular maintenance helps ensure optimal performance and longevity of your equipment.

In the event of an unexpected breakdown, contact our emergency repair service immediately. Our technicians are available to provide rapid response and effective solutions to minimise downtime and get your machine back in operation quickly.

Yes, we offer comprehensive maintenance plans that include regular servicing, health checks, and priority emergency repairs. Our plans are designed to keep your equipment in top condition and reduce the risk of unexpected breakdowns. Learn more about our maintenance plans by visiting our contact page.

Absolutely. We offer a selection of high-quality refurbished and pre-owned laser machines that have been thoroughly inspected and serviced by our expert technicians. This is a cost-effective option for businesses looking to expand their services without the expense of new equipment.

All our refurbished laser machines undergo rigorous testing and servicing to ensure they meet high standards of performance and reliability. We provide detailed reports on the condition and history of each machine, along with a warranty for your peace of mind.

Proactive laser health checks help identify potential issues before they become major problems. This preventive approach can reduce overall maintenance costs, extend the lifespan of your equipment, and ensure consistent, high-quality performance.

Yes, we provide comprehensive training for both operating and maintaining laser machines. Our training programs are tailored to your specific equipment and needs, ensuring that your staff is fully equipped to use and care for your lasers safely and effectively. For more information, please visit our contact page.

We offer flexible financing options to help you invest in new or refurbished laser machines. Our financing plans are designed to accommodate different budgets and business needs, making it easier for you to acquire the equipment you need. Contact us to discuss financing options on our contact page.

Smart Laser Solutions stands out due to our commitment to long-term customer relationships, our pragmatic approach to recommending cost-effective solutions, and our dedication to high standards of service and integrity. We prioritise our clients’ needs and provide tailored solutions that balance cost, longevity, and minimal business disruption.